Last Updated: October 15, 2023
Welcome to Patendebol. These Terms of Service ("Terms") govern your use of the Patendebol website (patendebol.com) and our water delivery services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully. If you do not agree with these Terms, you should not use our Services.
Patendebol provides water delivery services to homes and businesses throughout the United Kingdom. Our services include regular scheduled deliveries of bottled water, water coolers, and related products.
We reserve the right to change, modify, or discontinue any aspect of our Services at any time without prior notice.
To use certain features of our Services, you may need to create an account. When you create an account, you agree to:
We reserve the right to suspend or terminate your account if any information you provide is inaccurate, false, or incomplete, or if you have violated these Terms.
You may place orders for our products through our website, by phone, or by email. By placing an order, you make an offer to purchase the products you have selected based on these Terms.
We reserve the right to accept or decline any order at our sole discretion. Your order is accepted when we send you a confirmation email or when we deliver the products to you, whichever occurs first.
We will deliver products to the address you specify in your order. Delivery times are estimates only and are not guaranteed. Factors outside our control, such as weather conditions or traffic, may affect delivery times.
You are responsible for ensuring that someone is available to receive the delivery at the specified address. If no one is available, we may leave the products in a safe place or attempt delivery at another time, at our discretion.
You may cancel or reschedule a delivery by contacting our customer service at least 24 hours before the scheduled delivery time. Late cancellations may incur a fee.
If you sign up for a subscription service, you authorize us to charge you on a recurring basis until you cancel your subscription. You may cancel your subscription at any time by contacting our customer service, but cancellation will take effect for the next billing cycle.
All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to change our prices at any time, but changes will not affect orders that have already been accepted.
We accept various payment methods, including credit cards, debit cards, and direct bank transfers. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.
For subscription services, we will bill you in advance on a recurring basis (e.g., monthly or quarterly, depending on your subscription plan). You authorize us to charge your payment method for the subscription fee plus any applicable taxes and service fees.
If your payment is declined or late, we may suspend or cancel your service until payment is received. We may also charge a late fee or interest on overdue amounts.
If you are not satisfied with our products, you may be eligible for a refund or replacement, subject to the following conditions:
We reserve the right to inspect returned products before issuing a refund or replacement. Shipping costs for returns are generally not refundable unless the product was defective or damaged upon delivery.
All content on our website, including text, graphics, logos, images, and software, is the property of Patendebol or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on our website without our prior written consent.
When using our Services, you agree not to:
Our Services are provided on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding the operation or availability of our Services, or the information, content, or materials included on our website.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Patendebol shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid for the products or services that are the subject of the claim.
You agree to indemnify, defend, and hold harmless Patendebol and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your violation of any third-party right.
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our Services after any modifications indicates your acceptance of the modified Terms.
We may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use our Services will immediately cease, but all provisions of these Terms that by their nature should survive termination shall survive.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any dispute arising out of or related to these Terms shall be resolved through negotiation in good faith. If negotiation fails, the dispute shall be submitted to mediation, and if mediation fails, the dispute shall be resolved through arbitration in accordance with the rules of the London Court of International Arbitration.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any additional terms to which you agree when using specific features of our Services, constitute the entire agreement between you and Patendebol regarding your use of our Services.
If you have any questions or concerns about these Terms, please contact us at:
Patendebol Water Delivery